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updatedAt: 2026-09-30T14:46:53.000Z
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# Text Inbox

The Text Inbox holds the text conversations in your logged-in scope. From here, you can communicate with your People one-on-one with tools that help you streamline texting to be an effective communicator at scale.

![](https://files.readme.io/cd15808-image.png)

## Conversation options

A dropdown at the top of the left panel picks the view. Only team members with the 'View, Text, and Call All People' permission see 'All Messages', 'All Unread', and 'Awaiting Reply'.

<Image align="center" width="400px" src="https://files.readme.io/7e6828a-image.png" />

**All Messages**: All messages will include every conversation within your logged in Scope.

**All Unread**: This will include conversations with unread messages within your logged in Scope.

**My Conversations**: This will include all conversations with People for whom you are the assigned agent.

**My Unread** shows unread conversations with People assigned to you or in your scheduled tasks.

**My Starred**: This will include all conversations that you have starred for follow-up.

## Filter & search

You can use filters and search keywords in conjunction with the conversation options set above. For example, you may want to filter to see all unread messages for People who have RSVP'd to a particular event, so you can prioritize responding to those messages:

<Image align="center" width="400px" src="https://files.readme.io/aa8a1cb-image.png" />

## Conversation with a Person

When you select a conversation from the left panel, you'll be able to communicate with that Person directly and use a variety of built-in organizing and mobilizing tools.

<Image align="center" width="400px" src="https://files.readme.io/7b1f8af-image.png" />

You can mark a message as unread so that someone else can get to it later, or you can star it for follow-up for yourself. You can also see that Person's complete profile details by clicking the Details button. You will also see the upcoming Event Sessions to which the individual is invited, and you can mark their RSVP status from the Text Inbox. A session shows only when its 'Show RSVP Buttons?' setting is on. Any set [team member triggered RSVP texts](/docs/event-automations#team-member-triggered-communications)associated with the selected RSVP status, will be auto-filled in the text field, to streamline sending texts associated with event invite responses. Lastly, you'll be able to send [Text Templates ](/docs/text-templates)directly from the Text Inbox.

<Image align="center" width="400px" src="https://files.readme.io/be72fc5-image.png" />

If you receive a text at one of your Chapter Phone Numbers from a number that is not on your list, you will have the ability to add that Person directly from the Text Inbox. You will need to add them before you're able to respond.

<Image align="center" width="400px" src="https://files.readme.io/f7b29a7-image.png" />

A text from a known person can notify their assigned agent and team members who starred the conversation. Notices go to the Solidarity app and to the dashboard as browser notices, not to email or SMS.