Assessments

Every Person can have their assessment status set by a Team Member, measuring the Person's support for the organization or campaign.

Setting Assessments

Assessments can be set in multiple ways:

  1. Manually: From a Person's profile in the dashboard or in the Solidarity app
  2. Via Forms: Add an Assessment field to any form to let supporters self-report or have team members log assessments during conversations
  3. Via Automations: Add the 'Update assessment' action to an automation, for example one with the 'Form Submission' trigger. Automations are on the Standard, Professional, and Enterprise plans.
  4. During Phonebanks: Team members can record assessments while calling
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Assessment on forms: You can add the Assessment field to any form type. This is useful for intake forms where team members log assessments during conversations, or for internal-facing data entry forms.


Customizing assessment statuses

Your account comes with default assessment statuses, and you can fully customize them in Settings, under 'Organization' > 'Assessment Statuses'. This needs the 'Manage Assessment Statuses' permission.

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Deleting assessment statuses

When deleting an assessment status, you will need to determine what happens to the assessment level of the People who are currently assigned the soon-to-be-deleted assessment. You can re-assign them a different assessment or reset their assessment entirely.


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