SMS & MMS

Built-in, 2-way, bulk and one-to-one SMS texting via the dashboard and mobile app. Each Chapter has its own phone number, and People who belong to multiple Chapters will have separate conversations with each Chapter's phone number—ensuring that communications stay organized and contextually relevant.

In addition to the SMS functionality described in this section, SMS is deeply integrated into every part of the platform, from event RSVP reminders to Page submission follow-ups. When a text is sent, it always comes from the Chapter Phone Number associated with that context (e.g., an event reminder comes from the Chapter hosting the event). This means People can save each Chapter's number to their contacts for a consistent communication experience within each Chapter.

Setting a Team Member as an Agent for a Person on your list will ensure that they receive push notifications and are able to respond when a Person texts or calls your phone number.

Any contact on your list can revoke SMS and call permissions for a specific chapter by texting STOP to that Chapter Phone Number. This revokes permissions only for that chapter—if the person belongs to multiple chapters, their permissions for other chapters remain unchanged. They can re-enable permissions by texting START.

For more details on how global and chapter-level permissions work, see Communication Permissions.

Political campaigns can verify with Campaign Verify to unlock unlimited messaging on T-Mobile.