Event automations make it easy to send automated or semi-automated follow-up communications after a Person RSVPs to your event. Automations are configured from the Automations tab within an event.

All automated messages support multiple languages - if you've added supported languages in Event Settings, you can customize each message in those languages. People receive messages in their preferred language.

Automated Communications

These are triggered automatically without any input from a Team Member.

Immediate Email Confirmation

Automatically send a customizable email with a calendar invitation once a Person RSVPs. The attached calendar invitation includes event details, and the meeting URL for virtual events.

Day Before Event Email

Automatically send an email reminder 24 hours before the event session begins. If you have RSVP confirmations enabled, this email includes a button where attendees can confirm their attendance.

Day Before Event Text

Automatically send a text reminder 24 hours before the event session begins. Disabled by default.

When enabled, you can also toggle "Continue Delivery" - this continues sending the reminder to any new People who RSVP after the initial 24-hour mark has passed.

Day of Event Text

Automatically send a text reminder 1 hour before the event session begins.

Team Member Triggered Communications

These give Team Members a pre-filled template they can send with one click.

RSVP Text Replies

Pre-drafted text messages that Team Members can send after marking someone's RSVP status. When a Team Member marks a Person as Yes, No, or Maybe from the app or dashboard, they're given the option to send the corresponding text reply.

Event Text Templates

Event-specific text templates that are only available for People invited to the event, and only while the event has upcoming sessions. These work exactly like regular Text Templates but are scoped to the event.

Merge Tags

Use merge tags to personalize your automated messages. These variables are replaced with actual values when the message is sent.

Person Tags

Tag	Description
`{{ user.first-name }}`	Person's first name
`{{ user.last-name }}`	Person's last name
`{{ user.full-name }}`	Person's full name

Organization Tags

Tag	Description
`{{ organization.name }}`	Your organization's name

Event Tags

Tag	Description
`{{ event.title }}`	Event title
`{{ event.type }}`	Event type (in-person or virtual)

Event Session Tags

Tag	Description
`{{ event-session.title }}`	Session title
`{{ event-session.start-time }}`	Full start time (e.g., "Tuesday, March 15 at 6:00 PM EST")
`{{ event-session.start-time-only-time }}`	Just the time (e.g., "6:00 PM EST")
`{{ event-session.end-time }}`	Full end time
`{{ event-session.location-name }}`	Location name (in-person events)
`{{ event-session.location-address }}`	Street address (in-person events)
`{{ event-session.virtual-address }}`	Meeting URL (virtual events)
`{{ event-session.note }}`	Session notes

Default Message Examples

When you create an event, default messages are pre-filled based on event type.

Day of Text (In-Person):

Your event with {{ organization.name }} starts today at {{ event-session.start-time-only-time }}. We'll see you at {{ event-session.location-name }} - {{ event-session.location-address }} then!

Day of Text (Virtual):

Your event with {{ organization.name }} starts today at {{ event-session.start-time-only-time }}. Use this link to join: {{ event-session.virtual-address }}

You can customize these messages and add translations for any supported languages.